Privacy Policy
Effective Date: March 1, 2025
At Direct2Readers.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Direct2Readers.com, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
A. Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: If you purchase products directly through our platform, payment details are processed securely via our payment provider. We do not store credit card information.
- Seller Information: If you register as a seller, we collect your payment details (e.g., PayPal or bank account) to process payouts.
- Communications: If you contact us, we may collect and store your messages and contact details.
B. Information We Automatically Collect
- Log Data: When you visit Direct2Readers.com, we collect information such as your IP address, browser type, device information, and usage data.
- Cookies & Tracking Technologies: We use cookies to enhance your experience, track preferences, and analyze site usage.
C. Information from Third Parties
- If you purchase a product through an external retailer (e.g., Amazon, Apple Books), we do not collect your payment information but may receive transaction confirmation details.
2. How We Use Your Information
We use your data to:
- Provide, manage, and improve our services.
- Process transactions and manage accounts.
- Personalize recommendations and user experience.
- Communicate with you about updates, new features, and promotional content.
- Ensure security, prevent fraud, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following cases:
- With Service Providers: We work with third-party vendors (e.g., payment processors, fulfillment partners like Bookshop.org, Lulu, or BookFunnel) to facilitate transactions.
- With Sellers: If you purchase a product from a seller on our platform, we may share necessary order details with them for fulfillment.
- Legal & Compliance: We may disclose information if required by law or to protect against fraud or security threats.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and take precautions when sharing personal data.
5. AI Policy
Direct2Readers.com uses a private, closed large language model (LLM) for its “Librarian” chatbot to assist readers in discovering books. We do not share, submit, or feed any creative information provided by storytellers or their storefronts into external or larger AI models. The data indexed by our AI is limited to publicly disclosed information as provided by the storytellers.
6. Your Choices & Rights
- Account Access & Updates: You can update your account details by logging in.
- Marketing Communications: You can opt out of promotional emails by clicking “unsubscribe” in any email.
- Cookies: You can manage or disable cookies through your browser settings.
- Data Deletion: If you wish to delete your account and associated data, contact us at support@direct2readers.com.
7. Third-Party Links & Retailers
Direct2Readers.com contains links to external retailers where books and other content can be purchased. This Privacy Policy does not apply to third-party sites, and we encourage you to review their policies.
8. Children’s Privacy
Direct2Readers.com is not intended for children under 13, and we do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify users if significant updates occur.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@direct2readers.com.
