Frequently Asked Questions (FAQs)
For Readers
1. What is Direct2Readers.com?
Direct2Readers.com is a reader-first discovery platform and marketplace where you can find and purchase books, audiobooks, serialized fiction, comics, and films directly from storytellers or through their preferred retailers.
2. How do I buy a book on Direct2Readers.com?
You can either buy directly from the storyteller (supporting them with 80% of the sale) or follow retailer links to purchase from stores like Amazon, Apple Books, or Kobo.
3. What formats are available?
We offer a variety of formats, including ebooks, audiobooks, print books, serialized fiction, comics, graphic novels, and films. Format availability depends on the storyteller.
4. What happens after I purchase a digital book or audiobook?
Digital purchases are delivered via BookFunnel, where you’ll receive a secure download link that works on all major reading and listening devices.
5. Can I return or get a refund for my purchase?
Refunds depend on the purchase method. Digital sales are final, but physical books fulfilled through Bookshop.org or Lulu may be eligible for returns. See our Refund & Returns Policy for details.
6. How does the Librarian chatbot work?
Our Librarian chatbot helps you find books based on your preferences. It is powered by a private AI model that only indexes publicly available book details provided by storytellers.
7. Can I subscribe to serialized fiction or ongoing stories?
Yes! Some storytellers offer subscription-based content where you can follow and receive updates on their latest serialized releases.
8. Do I need an account to make a purchase?
You don’t need an account to purchase, but creating one allows you to save your preferences, track orders, and receive recommendations.
9. Can I buy print books through Direct2Readers.com?
Yes! Print books are fulfilled through Bookshop.org or Lulu, ensuring high-quality printing and supporting indie bookstores.
10. Are there discounts or promotions?
Some storytellers may offer promotions, and we periodically feature discounts. Sign up for our newsletter to stay updated!
11. Can I follow my favorite storytellers?
Yes! Many storytellers have profiles where you can follow their updates and new releases.
12. Is my payment information secure?
Absolutely. We use secure payment processors and do not store your credit card details.
13. What if I have trouble downloading my digital purchase?
If you experience issues, contact BookFunnel support or email us at support@direct2readers.com for assistance.
14. Can I share my purchases with others?
No, digital purchases are for personal use only. Sharing or redistributing content violates copyright laws.
15. How do I contact support?
You can reach us anytime at support@direct2readers.com.
For Storytellers
1. How do I sell my work on Direct2Readers.com?
Create an account, set up your Storefront, and list your products. You can link to external retailers or sell directly through our platform, earning 80% commission on direct sales.
2. How much does it cost to list my books?
A Storefront costs $100 per year, per pen name, allowing you to list unlimited products.
3. What types of content can I sell?
You can sell ebooks, audiobooks, serialized fiction, comics, graphic novels, short films, and more.
4. Can I still sell on other platforms like Amazon or Apple Books?
Yes! You can list books as affiliate products, directing readers to purchase from external retailers while maintaining visibility on Direct2Readers.com.
5. How does pricing work?
For direct sales, you set the price and keep 80% of the sale after processing fees. For affiliate links, pricing is determined by the external retailer.
6. Who fulfills the print book orders?
Print books sold directly are fulfilled through Bookshop.org or Lulu to ensure quality printing and shipping.
7. When do I get paid for direct sales?
Payouts are processed monthly via PayPal or direct bank transfer.
8. How do I manage my storefront?
Log into your Seller Dashboard to update your products, manage pricing, and track sales.
9. What’s the difference between affiliate sales and direct sales?
- Affiliate sales: You link to an external retailer (e.g., Amazon, Kobo) and earn their commission.
- Direct sales: You sell through Direct2Readers.com and keep 80% of the sale.
10. How can I promote my books on the platform?
Your books are automatically listed in our marketplace and searchable by readers. Featured placements and Storyteller Showcase articles may be available for additional promotion.
11. What is Storyteller Showcase Magazine?
Storyteller Showcase is our quarterly magazine distributed at major book events, featuring interviews, book recommendations, and behind-the-scenes insights.
12. Can I remove my books or storefront at any time?
Yes, you can remove products at any time, but Storefront fees are non-refundable.
13. Is there a contract or exclusivity requirement?
No, there are no exclusivity requirements. You retain full rights to your work.
14. What if I need help setting up my Storefront?
Our support team is available at support@direct2readers.com to assist with setup and troubleshooting.
15. How do I get started?
Click Sign Up to Sell and start listing your stories today!
